EXL Named a Leader in ISG Provider Lens™ Power and Utilities Services and Solutions Report

ExlService Holdings, Inc.

LONDON, Oct. 05, 2022 (GLOBE NEWSWIRE) — EXL [NASDAQ: EXLS]a leading data analytics and digital operations and solutions company, today announced its recognition as a Leader in the 2022 Information Services Group (ISG) Provider Lens™ Power and Utilities Services and Solutions report.

Published by ISG, one of the world’s leading technology research and consultancy firms, the report finds that the UK energy sector is three to five years ahead of North America in the adoption of new technologies and regulations and highlights the digital partners that support utility providers to achieve this. transition.

EXL has been recognized as a leader in the Intelligent Business Process Management Services (iBPMS) and Customer Information Systems (CIS) categories. This recognition from ISG reinforces EXL’s position as the UK market leader in deep data and analytics in utilities, following the company’s acquisition of global data company Clairvoyant, of AI and cloud services in December 2021.

ISG explicitly referenced EXL’s data-driven, cloud-native digital solutions such as Exelia.AI™, EXL PaymentorSM, EXL XTRAKTO.AI™ and MIA as key differentiators that explain why EXL is recognized as a leader in not one but two service categories. These solutions, combined with EXL’s exceptional talent pool and extensive partner network, expertly position the company to help customers fully embrace digital technologies.

The ISG Provider Lens™ Power and Utilities Services and Solutions report benchmarks the strengths and differentiators of digital partners in the UK utility and energy sector to help utility providers identify the industry’s leading digital partners . This goal responds to ISG’s belief that building successful, competitive, and future-proof utilities requires a focus on strengthening digital foundations, transforming network operations, continuously improving cybersecurity, and empowering workforce digital.

As the UK faces energy transition challenges, changing consumer preferences, net zero, sustainability and rising energy costs, it has never been more crucial for electric and utility providers to use best-in-class data analytics capabilities to maximize efficiency and fully understand their customers’ needs.

Rahul Arora, Senior Vice President and Head of UK and Europe Emerging Business Unit at EXL, said, “We are delighted to be recognized as a leader in the ISG Provider Lens™ for Power and Utilities – Services report. and Solutions this year. With today’s energy and utilities industry facing major headwinds, particularly from rising energy costs and net zero goals, understanding customer needs is no easy task. has never been so important. Intelligent data-driven analytics is key to this challenge, and our recognition in this year’s report demonstrates our commitment to developing best-in-class, domain-specific technology solutions with our utility customers.

To read the report, visit here. For more information on EXL’s solutions for the utility industry, click here.

About ISG Provider Lens™

ISG Provider Lens™ is a practitioner-led provider comparison powered by ISG’s consulting experience and data-driven research. Research reports provide independent vendor ratings and segmentation of company buying behavior. This report summarizes the relative capabilities of 25 financial and accounting service providers to examine their automation ecosystem and skills to gain deeper insight to support decision-making.

About EXL

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company that partners with customers to improve business results and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile and scalable solutions and execute operations complex for the world’s largest companies in sectors such as insurance. , healthcare, banking and financial services, media and retail, among others. Focused on accelerating decision-making and transforming operating models, EXL was founded on the core values ​​of innovation, collaboration, excellence, integrity and respect. Based in New York, our team is over 40,600 strong, with more than 50 offices spanning six continents. For more information, visit www.exlservice.com.

Caution Regarding Forward-Looking Statements

This press release contains forward-looking statements. You should not place undue reliance on these statements as they are subject to numerous uncertainties and factors relating to EXL’s operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information regarding EXL’s possible or expected future operating results, including descriptions of its business strategy. These statements may include words such as “may”, “will”, “should”, “believe”, “expect”, “anticipate”, “intend”, “plan”, “estimate”. or similar expressions. These statements are based on assumptions made by us in light of management’s experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it deems appropriate in the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or operating results and could cause actual results to differ materially from forward-looking statements. These factors, which include our ability to successfully complete and integrate strategic acquisitions, our ability to respond to and manage public health crises, including the outbreak and ongoing effects of the COVID-19 pandemic, are discussed. in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Quarterly Report on Form 10-Q and Annual Report on Form 10-K. These risks could cause actual results to differ materially from those implied by the forward-looking statements in this release. You should keep in mind that any forward-looking statement made here or elsewhere speaks only as of the date on which it is made. New risks and uncertainties arise from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update forward-looking statements after the date hereof, except as required by federal securities laws.

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