Alan Masarek joins Avaya as President and CEO

Avaya Holdings appoints Alan Masarek as President and Chief Executive Officer and member of Avaya’s Board of Directors, effective August 1, 2022.

Mr. Masarek will succeed Jim Chirico, who will step down as President and Chief Executive Officer of Avaya, effective August 1, 2022, and resign as a member of Avaya’s Board of Directors. Mr. Chirico will remain employed at Avaya until August 16, 2022 and will work with Mr. Masarek to ensure a smooth transition for all stakeholders.

Mr. Masarek is an industry innovator with deep business communications expertise and transformational operational experience bringing together UCaaS, CCaaS and CPaaS capabilities, which are key elements of the Avaya OneCloud Experience Platform.

He most recently served as CEO of Vonage Holdings, where he led the company through an era of transformation from a VoIP-based home phone provider to a global enterprise cloud communications company. Prior to his time at Vonage, Mr. Masarek was director, Chrome & Apps at Google, following Google’s acquisition of his former company, Quickoffice, where he served as co-founder and CEO.

Bill Watkins, Chairman of Avaya’s Board of Directors, said, “We are delighted to welcome Alan as President and CEO. Alan is a proven transformational leader, and after a rigorous research process, the Board of Directors is convinced that Alan is the ideal choice to lead the company into the future. We look forward to benefiting from his decades of industry expertise as we take the next steps to position the company for long-term success.

Mr. Masarek commented, “Avaya benefits from an industry-leading brand, a world-class customer base and global reach, a rich history of innovation and a strong partner ecosystem. I look forward to leveraging my experience and years of experience in cloud communications to propel Avaya to renewed growth and profitability as we build on the company’s strong fundamentals. At the same time, I intend to undertake a comprehensive strategic and operational review of all facets of the business with the goal of delivering industry-leading solutions to our global customers and improving value for all stakeholders.

Mr. Watkins continued, “The Board of Directors and I thank Jim for his nearly 15 years of service with Avaya and wish him every success in his future endeavours.

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